FAQ

Can I use my own freight forwarder?
Yes. All shipments are dispatched using your designated freight forwarder.This enables you to avail of existing rates you have agreed with your respective forwarder.

Who provides customs clearance?
Customs Clearance will be your responsibility. In the event that SanDiskExcess.com are requested to ship products each member is required to provide details of their clearing agent/house on each individual purchase order.

Is there a warranty with this product?
No. The entire product is sold without warranty, hence reflection in the price that this inventory is being sold out at.

Is there a fee for site membership?
No. Site membership fees are not charged. Access to site is free, once the applicant is approved by SanDisk.

Who accepts the bids on SanDiskExcess.com?
SanDisk has the responsibility to review and respond to all bids on SanDiskExcess.com.

What currency does SanDiskExcess.com accept?
US Dollar only.

What happens if there is a problem with the product when it is received by the member?
Each member is required to notify SanDiskExcess.com within 24 hrs of receipt of the inventory, if there is a problem with the shipment,it will be investigated and resolved on a case-by-case basis.